We create successful call center outsourcing solutions and have cultivated long term client relationships by having the right people in the right departments doing the right things for our clients. From account management and training, to quality assurance and technology, we hire experienced people, many from the industries we serve. They are experts, empowered and equipped to meet each clients’ unique needs – and exceed expectations.
At a Vendor Summit, Influent was recently named “Teleservices Partner of the Year” and an Influent Account Manager was honored as “Account Manager of the Year” by one of our largest clients. It was a well deserved recognition for being completely client-focused and holding people accountable for client satisfaction and success.
Training
Quality Assurance
Technology
