Embracing their role as Client Champions, Account Managers work with their Operations team colleagues to share the responsibility of exceeding client expectations.
- Communication link between Influent stakeholders and key client
contacts
- Create, maintain and coordinate program information,
delivery and timelines
- Accountable for meeting client goals and objectives
- Evaluate and refine process throughout life of program
Client Business Management
- Keep up-to-date on industry news, trends and regulations
- Proactively probe for new business opportunities as a result of success
