Overview
Influent provides outsourced call center solutions that
maximize the value and reduce the cost of each inbound and outbound
interaction. Our multi-lingual global network provides clients with
a wider range of outsourcing alternatives. We have successfully
served financial services, insurance, energy,
publishing, telecommunications and business services clients for over a decade and have
done so with a focus on quality first and foremost.
Our over decade-long industry tenure, enviable client list and history of success has prompted recognition by a number of industry leadership group and publications.
American
Teleservices Association
Companies that demonstrate leadership and active participation
helping to promote and improve the overall industry are presented
with one of four levels of the “Industry Leader Award.” Influent was
awarded the 2004 Gold Level Industry Leader Award for their critical
commitment of time, energy, and money to the advancement of the
teleservices industry.
Business
First
Influent was awarded the 2004 & 2005 Fast 50 Award as one of the
fastest growing privately-held businesses in central Ohio.
Contact
Center World.com
In addition to winning the Award for Best Outbound Program, Influent
was rated #1 outsourcer by Percentage Growth in Seats, #1 Fastest
Growing Inbound Provider and placed among the Top 20 Largest Inbound
Customer Call Centers in the U.S.
Customer
Inter@ction Solutions
Customer Inter@ction Solutions, considered the industry’s most
reliable ranking of outsourcers worldwide, named Influent
among the Top 20 largest domestic and global outsourcers for five
years in a row as part of its annual Top 50 largest Teleservices
Agency rankings.
Direct
Marketing Association (DMA)
Each year, the DMA’s Teleservices Council Programming Advisory
Committee identifies outstanding facilities which embody industry
best practices and demonstrate leadership in teleservices
performance. The DMA selected Influent’s Colón, Panama call
center as an exemplary “best in class” facility that was featured in
a virtual tour DVD presentation at the 2006 Annual DMA Teleservices
Conference.
Learn More
Call us today at 1.800.856.6768 to learn more about how
rewarding it can be to work with a proven industry leader.
