Just the Facts, Jack
It’s a fact. Influent is a leading provider of multi-lingual outsourced call center solutions. That might be a mouthful to say, but it means a lot. It means we’ve helped businesses in a variety of industries positively connect with their customers in more innovative, results-driven and profitable ways. It means we work hard to create a positive experience between our customers and their customers each and every time a connection is made.
Here’s another fact: we can do the same for your organization. Just take a look at what we bring to the table.
Access
Domestic Locations
- Dublin, OH (Global Headquarters)
- Dublin, OH (Global Quality Center)
- Lincoln, NE
- Marietta, OH
- New Philadelphia, OH
- Ottumwa, IA
- Quincy, IL
- Salyersville, KY
- Tiffin, OH
International Locations
- Ortigas Center, Philippines
- Makati City, Philippines
- Colón, Panama - (To
Take A Virtual Tour Of The Center Click Here)
Languages
Multi-lingual program support
- English
- Spanish
- Portuguese
- Japanese
Services
Telesales
- Customer Acquisition
- Licensed Insurance Agents
- Lead Generation
- Customer Retention
- First Party Collections
Customer Care
- Response Management
- Customer Relationship Management
- Tier 1 Technical Support
Business Process Outsourcing
- Data Entry
- Order Processing
Loyalty
Stronger client relationships
Call Center Magazine refers to client relationships of “more than
three years tenure [as] well above the call center industry
average.” Nearly two-thirds of our revenue comes from client
relationships of three years or longer... one of the strongest
testimonies that any client can give – loyalty.
